No news found with your current search criteria.
At Sytner Newport BMW we have a passionate dedicated team to take care of every aspect of BMW ownership. We pride ourselves on providing the highest levels of customer service ensuring that the experience of buying and owning a BMW is as enjoyable as driving one.
Whether you are looking for a brand new BMW from the range or an Approved Used BMW our dedicated sales teams will guide you through the process of choosing your perfect car. Our Aftersales Team with dedicated BMW Approved Technicians will take care of all Servicing, Maintenance and Bodyshop requirements including a Smart repair and MOT facility.
No filters have been added
No news found with your current search criteria.
Everyone was really helpful both on the phone and in the dealership. And even helped me with some accessories I needed.
Usual good service.
No real problems,
I was greeted in a pleasant, professional and friendly manner. Made to feel welcome and costs discussed.
From the time I walked into the showroom and greeted with a warm welcome. Just made me smile.(even with my mask on)
The service team always give 100%, very polite, professional and courteous
Polite and very helpful
Efficient and staff were courteous
Kept me informed what was going on at all times.
This time, everything went smoothly well. Thank you
It was easy to book & change appointment online & the service representative I dealt with was very good
very efficient kept me up to speed with the progress
Great to see video update of my car. Communication was great via phone call. Communicated that I needed tyres, open and honest.
Easy to book in, straight forward process even with the new Covid measures in place.
Always a nice friendly staff.
Professionally managed, got what I asked for, nice and simple.
They did exactly what they said they were going to do.
No complaints with the service I received at Sytner Newport very helpful staff and quality of work always to highest standards would highly recommend this dealership
The staff there are fantastic. Wendy always welcomes you and interacts with you which gives you a sense of feeling that you are valued and the becky on service was great and made sure everything was completed and couldn't do enough to help.
Always a warm welcome from Wendy on front of house and superb service from Aimee Sanderson. I've dealt with Aimee on both Mini and BMW service desks and I can't speak highly enough.
Fast efficient and carried out as per request
Mathew Hinds was very accommodating to my requests.
Special thanks for Matthew Denis for delivering excellent customer service
Matthew was very polite and kept me up to date with the status of my vehicle.
Again a very good customer service was provided
Staff always helpful.
delivered everything as promised even during these troubling times
Can't fault the lady who dealt with me Which made I very easy to deal with and everything carried out promptly
All work carried out professionally and courteously
Staff were really helpful and professional. Good COVID measures were in place but still delivered a good service.
Because I had no issues. Well run and well organised no waiting to get the car booked in and picked up. Coronavirus measures were well put in place..
Nicola inker was very professional and made the experience easy and she was very professional.
Staff was very friendly and work was done very quickly would highly recommend
Considering the COVID-19 restrictions everything was handled well.
See above. It is disgusting that BMW have a policy that wastes parts in the way I have outlined above. It is also disgusting that you think it OK to waste my money because no doubt in your opinion I will want the cosmetic issue fixed
All questions answered and options provided
The service and care provided was faultless
I had no issues considering Covid-19 rules in place.
All very efficient explained everything clearly.
Booked OK and turned up on time. Someone to greet us as we arrived, service rep was friendly and quick so left the garage quickly. Work completed on time and service rep came out with the key. Good all round and would recommend this garage.
Excellent friendly service. Good communication and knowledgeable.
All very easy
Very easy process and clear communication
Good, quick service, kept up to date
Totally honest salesman and finance guy who let us get our head around the figures without being pushy
On time and polite.
Easy to book, good service on arrival and communication was excellent
Paper work I received said what had been done so I can only say seemed okay
Efficient, courteous and very professional service from Adam S.
Always treat me well, friendly staff, always go above and beyond.
The instrumentation persistent fault was diagnosed and resolved. I was able to collect my car the next day.
Did what had been previously agreed.
Everything Syntners agreed to do with my car was done. Very happy with result.
Smooth process from start to finish.
I was reassured that the service was necessary and, after waiting to establish that we would not be charged, the oil service was carried out that afternoon. But this was a service I was not expecting to have done so soon.
Only reason it didn't get full marks is that I total appointment took a bit long.
Everything was done to my satisfaction
Communication was very good during the purchase and delivery for my car couldn't ask for a better service
Very professional, easy to deal with
Great service from Martin, he took time to really find out what was important to me and to match me with the right car, giving me a great virtual and then actual tour and more importantly I didn't feel pressured at any point.
Friendly staff and I received the expected service for a premium brand.
During my visits to the showroom I was made to feel very welcome and comfortable, I was also kept informed of the progress of the car every step of the way.
Professional and attentive with updates throughout the process.
Very good service. Caitlyn answered all my queries and was very switched on. Nice change.
Very easy and quick process in purchasing the car from start to finish and very professional handover of the car.
Fair price negotiated taking into account my BMW trade-in vehicle and the new car delivered quickly with the change over being carried out very smoothly by the salesman Martin Nolan.
Excellent throughout my journey with sytner
Everything was extremely straight forward. From my initial enquiry to the delivery of the vehicles was nothing short of excellent.
Went out of his way to help me and to deliver the car with a very short window of time
Kept up to date at all times.
The process was easy given the circumstances with COVID most of the negotiations were conducted via the telephone
This is my 3rd car from Sytner Newport very happy with the service as always
Both sale and part exchange were very well conducted. The car I had selected was found for the price I wanted to pay on a short delivery and additional options were provided to sweeten the deal.
Because of the service we received with Paul Jones . We only dealt with this gentleman