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ABOUT SYTNER NEWPORT .

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Explore the dealership

Welcome to Sytner Newport

At Sytner Newport BMW we have a passionate dedicated team to take care of every aspect of BMW ownership. We pride ourselves on providing the highest levels of customer service ensuring that the experience of buying and owning a BMW is as enjoyable as driving one.

Whether you are looking for a brand new BMW from the range or an Approved Used BMW our dedicated sales teams will guide you through the process of choosing your perfect car. Our Aftersales Team with dedicated BMW Approved Technicians will take care of all Servicing, Maintenance and Bodyshop requirements including a Smart repair and MOT facility.

Meet the team

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Richard Fellows

Head of Business

Stephen Moore

New Car Sales Manager

Gareth Greening

Used Car Sales Manager

Steve Stenning

Used Car Sales Manager

Rob Hallett

Aftersales Manager

Rachael Sims

Service Manager

Ronnie Fieldhouse

Parts Manager

Philip Paton

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent

Service

Nicola on service is such an delight to deal with She so helpful

Service

Everything was O K !

Service

Sytner Newport provided me with a diligent and welcoming service.

Service

Faultless!

Service

excellent CUSTOMER SERVICE

Service

The service itself is second to none, but it should be more fairly priced and realistic.

Service

I could not fault it!

Service

satisfied

Service

Always completely satisfied - prompt, timely, courteous but friendly.

Service

Staff were helpful

Service

High standard of customer service and work.

Service

Disappointing service received during several visits Work documented as being completed however not actually completed faults not solved after extensive costs on investigation time. Several visits not able to wash vehicle Generally losing confidence

Service

Very professional and kept me up to date with work regarding service

Service

Streamlined service, from walking onto the forecourt to leaving with my new vehicle a week later.

Service

the car was Serviced, Wendy welcomed me to the dealership and Nicola sorted the paper work, all nice and easy and relaxing

Service

Expectations were set and met

Service

Excellent

Service

Well looked after. Nicola answered my question without hesitation and was knowledgeable

Service

Completely satisfied with my experience of Newport BMW, from the pleasant and professional welcome from Wendy at the door to the consistently exceptional attention to detail from Rebecca and Nicola.

Service

Very good service, kept well informed of pick up times in advance and the lady who I dealt with was very polite

Service

The process was simple and straightforward from start to finish. I was kept informed by my service agent as to the progress of my car's service and called when it was ready. In addition, the use of a loan car helped the day go much more smoothly.

Service

Fantastic car and service received.

Sales

Superb service

Sales

Collection day was great, signing of documents was done super quick and we got to the car unveiling, it was under covers and the experience was very memorable! Caitlin also sorted out a full tank of fuel which I wasn't expecting but was great!!

Sales

Having been to other dealerships, I would not go back to any of them. We love BMW's and with the service we get through Sytner, would not go elsewhere. They are a fantastic dealership and a real credit to the BMW badge.

Sales

All-round good service.

Sales

Easy to deal with, straight forward negotiation, highly competitive price without haggling, i was kept in touch

Sales

Good experience. Some marks on the car which had been missed on releasing the car to me. Should have had the car in an indoor departure bay so this could have been checked thoroughly by Sytner and myself.

Sales

From the moment that I decided to change my vehicle, to the moment that I drove it away, I felt that the dealership cared. Dealing with Martin (Nolan) was a good experience as he was able to answer all queries and he was also very professional.

Sales

Paul Jones made me feel like a wanted customer. Only down was the scale of paper to be signed and time taken. But that was beyond Paul's control

Sales

Martin kept us updated on the cars progress and when we 1st went there it was nice to walk around and not feel pressured like a lot of garages

Sales

Great service during the buying/financing and delivery of the car

Sales

This was our second car bought from Newport Sytner BMW and we returned due to the friendship we built with Lewis Williams he is first class, and we contacted Lewis who introduced us to his colleague Paul who was first class

Sales

No pressure when deciding whether or not to purchase the car. Excellent customer service, Dan answered all my questions and queries, ordering the car was easy and efficient, regular updates regarding delivery and the collection was stress free.