OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
241 ratings and 106 comments received in the last 90 days.
10 June 2022
Very quick and efficient
07 June 2022
All the staff I came into contact while ordering and collecting my new vehicle where completely professional and knowledgable!
31 May 2022
Was made to feel like a valued customer with attention to detail to make the purchase and delivery easy.
29 May 2022
Communication was all spot on, I was made aware at every stage of the build of my car. Martin helped me sort the insurance and BBC answered all of my questions.
23 May 2022
Always high quality service from Sytner Newport. Top marks to Sales Exec Martin Nolan
23 May 2022
I have been purchasing vehicles from Sytner in Newport for many years and I have always been extremely satisfied with the service provided by both the Sales and Servicing areas. In particular, Martin Nolan has provided exceptional service and advice.
22 May 2022
Vehicles and service have remained first class.
09 May 2022
Again, staff couldn't do enough for me even down to the fine details.
08 May 2022
Excellent service kept informed regularly on progress of car delivery.
16 June 2022
Service was quick and friendly. I was made most welcome.
13 June 2022
Work completed and more quickly than expected
13 June 2022
Always very good service.
11 June 2022
Again, excellent service
09 June 2022
Quick, easy and communication was great
05 June 2022
As I said before there was clarity and also Iit was organised punctual and friendly
03 June 2022
Staff were helpful, understood the issues that I raised with them and found solutions to put them right. All done with a friendly attitude and professional approach. Adam, front of house service agent was excellent.
02 June 2022
Well looked after by the team
31 May 2022
excellent help and explanation over a query I raised
31 May 2022
No faults or complaints great service
11 June 2022
Service was exceptional